Terms and Conditions

Check-in: from 02:00 pm

Check-out: until 12:00 pm

Prepayment:

A prepayment of the total or partial amount of the reservation can be charged at the time of booking, depending on the reservation conditions of the selected tariff(s):

Pre-paid rates imply total or partial prepayment at the time of booking.

Free cancellation fees do not require any prepayment.

Charges for debit/credit cards are made by the payments gateway Braintree (Payment Card Industry Data Security Compliance).

Payment of the Municipal Tax:

There will be a EUR 2 city tax per person and per night which is not included in the total price of your stay and is payable directly at the hotel upon check-in.

This fee will be charged to all guests from 13 years of age. The maximum amount charged per stay is EUR 14 per guest.

Cancellation:

The cancellation conditions vary depending on the reservation conditions of the selected tariff (s):

Prepaid rates are non-refundable.

Free cancellation fees can be canceled at any time without additional costs.

Important notes:

Guests arriving after the check-in date are kindly requested to notify the hotel.

If the guest does not show up at the hotel or make any communication until 12:00 hours the day after the expected date of arrival, the Hotel may cancel the reservation and sell the accommodation to a third party.

The credit card used to make the reservation must be presented at check-in and must belong to one of the guests in the room.

Upon check-in, an identification card with photo and credit card are required.

All special requests are subject to availability upon check-in. Special requests can not be guaranteed and may incur additional charges.